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August two, 2018 at 3:forty nine pm My daughter was in town for a go to, and on her way in this article she has a leak in her 2014 Ford Taurus Confined. so i went online and looked up tires and rate, observed Firestone Firehawk AS, so I built the appointment at Brooklyn Center area and fall the vehicle off. when it absolutely was time to pick it up her car I had been instructed that we couldn't use the coupon on Those people are usually not there model tires. so i named to two other firestone merchants and was informed which i could utilize the coupon and they are firestone brand name tires also to carry the car in and they may do it currently.

January 8, 2016 at nine:02 am I dropped my vehicle off for the Firestone in Columbia, MD 21044 with a Saturday Early morning to get my 5,000-mile oil transform when every month plus a 50 %. I'd requested the General Manager, who was subbing in for purchaser service rep. to contain the technician Check out my rear tire on the driver as it was operating lower on air. I'd bought the tires from Firestone Formerly and planned to know if there was a nail inside the tire to make sure that I can have it improved. The General Supervisor created Take note of it around the service sheet. I went to pick up my automobile the next day once they had service my automobile. I request The client service rep. did the technician Look at my tire, he explained “YES.” Which was an LIE!! I went to drag my vehicle up into the side of the doorway and instructed the customer service rep to examine the tire stress. He straight away apologize to me and explained, “I don’t know why they didn’t Verify it.

I didn’t really need to push down and switch, it actually just came off. I needed to head to vehicle zone and buy much more and ended up Placing Practically the entire container in my radiator. I seemed down on the oil filter and it experienced not been improved. It had been even now the outdated oil filter from my former oil transform with them and it absolutely was not simply dirty from oily fingers, it had been worn. I have no idea if my car or truck received an oil change or not. Called Firestone and acquired a guy named Nathan. I advised him every little thing which i had professional with the auto. He requested me how I realized the tires were not rotated. I instructed him that I realized since the tires With all the brake dust were being however about the front. My back tires had no brake dust on them. He explained to me the sole way I could know is if I'd them “marked”. I don’t know nearly anything about marking tires and why would any one mark them Except if they did not believe in their servicing shop? I informed him with regard to the oil filter. He informed me which i had gotten the oil modified a few days in the past and that's really should search like that. Now I don’t know a great deal about cars and trucks, but I do know my automobile. I didn’t actually have a new oil mileage sticker on The within of my windshield. I will not be having my car or truck again to Firestone for any reason. The service at this Firestone was terrible.

May possibly ten, 2017 at nine:11 pm Hi..I'm having an issue using this type of Firestone. Took my motor vehicle in for mend. Was explained to it required a radiator. Immediately after bought automobile back again, driving on 65 south, fuel pedal went to the ground. Heading nearly ninety five miles one hour and brakes wouldn't quit it. I eventually had to place vehicle in neutral after which set it in park..the. shut it off to halt it. I was almost killed and could have killed another person. Contact Firestone. They have been purported to be sending tow truck but despatched technician who worked on my car. He had knocked the fuel pedal latch or a thing unfastened. I was a nervous wreck and still to today. Nobody from Firestone Administration called me to discover if I used to be Alright or nearly anything. I called the District Supervisor it's possible and company. The District Manager mentioned he would reimburse me to take it to Dealer to get checked. Ahead of i could take it it shut down on me. Had it towed to a different Firestone location at my expenditure. Then they states i necessary a gasoline pump.

All over again, although the Middletown spot has become as beneficial as humanly doable, my most important annoyance is the fact that, had the Laci and Bronx areas taken owing treatment with my car or truck, it really should never ever experienced wound up within the care from the Middletown spot.

Following buying up my motor vehicle I chose to look at the Courtesy Check out list following likely house, which I never ever do simply because I dependable them to inform me about what’s taking place and to deal with it. They must use some type of Magic eight Ball throughout this “Courtesy link Examine”. The initial clue was the washer fluid was marked off while in the environmentally friendly Alright box. My washer fluid was fully vacant Once i brought it in and wouldn’t even squirt. The oil amount box was marked off while in the red box using a hand prepared Be aware that said “small 1q”. I couldn’t understand why this wouldn’t have been talked about to me throughout that first cellular phone phone. I checked the oil degree myself, and it was wonderful.

No rental car or truck was offered to me until eventually I spoke up about the fact that I needed my motor vehicle back, or a loaner, simply because our family friend essential their car back again. I think it is actually, all over again, unreasonable which i, being a consumer, have to bring up a feasible Option to a challenge that your company is permitting to continue to happen.

Iwe would lease your home over and over apart from another thing, we have been old as well as the Queen mattress was uncomfortable. We ask for a king mattress be extra to your learn bedroom, there is room, eliminate the bedside tables and lamps can go on partitions! Do that and you have us for life as we really liked the stay

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And after you try out to receive it repair or generate a grievance it falles on deaf ears.This means you all really should take down your criticism webpage or your feed-back website page.Because you all won't respond to any factor 256 690 XXXX ph.

The car was introduced in, to the 3rd time, on September seventh to your Middletown spot, And that i am even now without why not look here a car or truck. Immediately after a couple of days within their treatment, I acquired a simply call from your mechanic that there were a few issues While using the perform that were previously done to my automobile at the Bronx place, and I used to be promised that they would correct the issues the Bronx location experienced manufactured.

I stated let me talk with the supervisor due to the fact this doesn’t seem sensible of them listed here in advance of seven PM I should be serviced I just identified as and you also claimed you are able to service me get took the vehicle some other place he reported I'm the manager so I reported why can’t you and Vito it he said my technician is just not having anymore prospects this page tonight which happens to be sadBecause I’m sitting here stranded And that i’m in The shop doesn’t near until 7 so technically I have click for more info the correct to generally be served. I’m exterior switching my tire although he pulls close to within a prospects motor vehicle having a smirk on his facial area. It’s just unhappy that I really experienced to take a seat in front of the tire store and couldn’t even buy a tire After i experienced plenty of time to immediately after I just acquired from the phone they usually mentioned they are able to assistance me Firestone you just shed a consumer

I don’t know if This is certainly done mainly because it was in an affluent white location and I’m a senior citizen and Black. I am so disappointed together with your service and out of unnecessary money. my mechanic tried to inform that I didn’t need to have the bearing to the back again left but I insisted that he set it on depending on Firestone’s inspection outcome. wound up needing Find Out More to acquire a few bearings After i only necessary two mainly because a person was placed on the wrong aspect. That is totally preposterous Specially immediately after having to deal with hurricane Harvey.

So I called them back again following I bought off operate and established a appointment for the subsequent Saturday March 17,2018. Right after speaking With all the staff he stated it had been dead mobile within the battery. So here I'm back again at Autozone requesting a substitution. Autozone explained the alternator wasn't charging the battery and itneed to get replaced. On March fifteen,2018,my vehicle wouldn’t get started in any way. And so the early morning on March 16,2018 without any way to work, I'd it towed back to Firestone and now the are replacing it under the warranty. This has truly been a inconvenience for me and my family. If I paid $482 to possess the alternator replaced why not change it when it’s underneath warranty The very first time. Tim Sanders, The shop manager built confident it had been changed due to the alternator being the issue in the first place.

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